Sales as a Service includes companies that provide sales as a service to other companies. They’re comprised of experienced professionals ready to help you develop and scale your business to increase profit. Although this practice isn’t new, it’s still growing in popularity.
As any responsible CEO, you will want to take some time and think about whether you want to outsource or build an in-house team. That’s why we’re here – to talk about the pros and cons of hiring an external team to handle the sales end of your business.
Why should you opt for Sales as a Service?
SaaS outsourcing teams can provide you with more than just fresh faces – they have the knowledge and technology to fill potential gaps and identify areas for improvement. They’re also huge trend followers when it comes to the latest software solutions. These can help you manage your sales in a different way, making your business run much more smoothly.
Since these teams all consist exclusively of specialists, the biggest benefit your company will get is a new perspective and fresh ideas for handling sales. New metrics and methods that SaaS companies often use can change the way your company operates and help you level up.
The pros
- Control
Some business owners might be skeptical about hiring remote teams because they want to have eyes on all operations. But when you outsource your sales, you get regular reports from the partner company. With a system like that, you get an overview of your sales activities.
Although it might sound counterintuitive, putting things out of your sight will make you pay more attention to them. Isn’t it easier to get weekly/monthly insights than to be constantly bombarded with data?
- Scaling your needs
When outsourcing sales, you’ll be able to scale the size of your team according to your business needs. Business changes over time and these changes require adaptation measures. You can just choose the right people for the job and easily switch workers if there is a need for it. Plus, if one member is out sick, for example, you could bring someone in to fill in for them, even if it’s just for a short time.
- Access to a larger labor market
Your local labor market is limited to a certain number of workers, especially if you’re operating from a country facing a worker shortage. With outsourcing, you can find more workers in any corner of the world – people with skill sets and experience that fit your business needs down to a T.
The cons
- Distance
Sure, it’s harder to talk to someone when they’re not just a ‘Hey!’ away. When someone’s far from you (especially if we’re talking about different countries), communications may suffer. But it’s the post-COVID world we’re living in – everyone and their grandma know how to use Zoom, Google Meet, Slack, Skype, and all the others. It may come up as an issue that your team may be in a different time zone, but that’s something you can take into consideration before hiring them. You can find a team that’s near you, with just a few hours’ difference.
- Getting used to your company culture
Every company is different and nurtures different values and goes through different daily rituals. Welcoming a new team (or team member) takes some getting used to – both on their end and on yours. Having someone new usurping the routine could possibly lead to decreased productivity. This is especially true for cases when the period it takes to get accustomed is prolonged by the virtual circumstances.
But, most outsourcing companies take this into account when training their employees. As long as a culture of professionalism and adaptability is nurtured, there won’t be any trouble.
- Misunderstandings
We’ve already established that you’ll be in regular contact with the external team – but what good is that contact if you’re not both being transparent? Insist on honesty and practice it yourself – that’s a surefire way to achieve a solid relationship.
All in all, your company’s vision and mission are yours since you’re the investor and the owner, and the final decisions should be yours too. However, try to stay open to new ideas and strategies. If both sides are honest and up for trying new things, there’s no way a partnership can fall through.
Why do clients choose NextPilots?
The main reason is their experience – both with sales and with the outsourcing practice. For example, they’re all well-versed in various communication software and tools that enable them to work online just as well as they would in person. On top of that, since they’re working as an extension of your company, they’re able to assimilate into any culture.
We’ve given you a lot to think about, listing all the pros and cons of outsourcing your sales team. It could lead to difficulties in communication, differences in company cultures, and misunderstandings. On the other hand, it can also give you more room to scale and find more experts and ultimately allow you more control.
Here at NextPilots, we offer Sales as a Service teams to grow with you and increase your revenue. Once you’ve weighed out the pros and cons, feel free to get in touch!